Smiths Falls Police Service to offer online police checks

Posted on: August 30, 2017

As part of our ongoing effort to optimize the use of technology, enhance efficiency, and better serve members of the public, the Smiths Falls Police Service is pleased to announce the launch of a new online application process for employment and volunteer Police Information Checks.

“We are very happy to team up with Triton Canada Inc. to offer our community the ability to get a Police Record Check done from the comfort of their own home and at their convenience. We are hoping this will also assist members of the community with any mobility issues that require a check to be done,” Mark MacGillivray
chief of police.

Available Sept. 5, via the Smiths Falls Police Service website, this new feature allows residents of Smiths Falls and surrounding areas to apply for a police information check 24 hours a day, 7 days a week without having to go into the police station. All aspects of the process – including verification of identity and fee processing – are handled electronically.

There is an additional fee for users to use the online process. Members who wish to still come to the police station to fill out the forms in person will still be able to do this.

When applying online check, users are guided step-by-step through the process and if there are no concerns or follow-up required, the requested police information results will be e-mailed directly to the applicant within 24-48 hours.

To use the online application process users must:

  • Be a resident of the Town of Smiths Falls for “Vulnerable Sector Checks”. You do not have to be a resident of Smiths Falls for the standard “Police Record Check”.
  • Have an email account.
  • Pass Electronic Identity Verification (EIV), which is a series of questions generated.
  • Persons who have insufficient information, may fail the EIV. You can still apply online however you will need to go to the Smiths Falls Police Station at 7 Hershey Dr in Smiths Falls or any Canada Post office with two pieces of accepted identification to have your identity verified in person before your application will be processed.
  • For volunteer related police information checks, you have the ability to scan or upload the volunteer letter from the agency or organization that requires the police information check or use a smartphone to take a photo of the letter.